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SHIPPING POLICY

Shipping conditions of Froosty | Christian Kernchen 

Froosty | Christian Kernchen are happy to accept worldwide orders.

We work together with professional partners like DHL, DPD, GLS, UPS, FedEx and other international providers to make sure the artworks arrive safely at their destinations.

Unfortunately, shipping always depends on the respective shipping service provider or carrier and can take up to 7 to 10 working days from the day of shipping within Europe. Shipping outside of Europe can take up to 10 to 15 working days from the shipping day.

In general, we are always keen to deliver the goods to the customer in the best quality and in the fastest possible way, but like all other companies and brands, we are always dependent on the shipping service providers after delivery. The customer will be informed immediately by email about the current processing status and the shipping date, including the tracking number, so that the goods can be tracked independently.

Please note: Many of the works of art offered are unique pieces made exclusively for the customer. As an example: For the production of original prints, we need an additional 5-8 days of processing time so that the print can be dry and properly laid out for at least 48 hours.

If you have any questions about the gallery, your order, shipping or just want to say hello, please don't hesitate to contact us: contact(ä)frosty.com